Content Vol. 2 N 9, 2016

395- 420

The influence of strategic innovativeness on competitiveness of commercial banks in Kenya; Samson Ole Kisirkoi, Esther Waiganjo, Agnes Njeru; Inter. J. Acad. Stud.  2(9):(2016)395-408

The financial sector requires strategic innovativeness for long-term survival and sustainability to enhance the critical role which it plays in the economic development of the country. Due to free entry to the financial market, competition among the players in the sector is intense. The main objective of the study where this paper was derived was to determine the influence of strategic innovativeness on competitiveness of commercial banks in Kenya. The target population was the 43 commercial banks licensed by the Central Bank of Kenya. The study adopted the cross-sectional survey research design. The research instruments used were questionnaires and interview guides which were administered to three employees of commercial banks. The targeted employees were of managerial and supervisory levels. The main finding of the research was that strategic innovativeness had significant influence on competitiveness of commercial banks by 59.8%. Thus innovativeness was found to be a critical factor for competitiveness of commercial banks. It was recommended that managements of commercial banks should endeavor to invest more in programmes that develop human resource creativity and innovativeness in order to deliver the best outcomes to customers. 

Key words:
Influence, Innovativeness, Commercial banks, Competitiveness, Economic development, Sustainability.

Comparison between two standards developed according to HLS: ISO 9001:2015 & ISO 27001:2013; Yassine El ammari, Anjoud Harmouzi, Bouchta Salouhi, Abdelilah Aziane, Hassane El hadiri, A. Chaouch; Inter. J. Acad. Stud.  2(9):(2016)409-420

ISO standards are based on global expert opinion and developed through a consensus-based approach and a multi-stakeholder process to respond to a need in the market. To homogenize their structure, ISO management standards are developed according to Appendix 2 of ISO/IEC Directives. In this work we compared the organization of subchapters and requirements between two standards (ISO 9001:2015 and ISO 27001:2013). Results showed many differences between them even the use of the same high level structure (HLS). Authors took into consideration, while making the comparison that these standards have different scopes. These differences can be related to the specific use of each standard and the improvements that took place while elaborating standards.

Key words:
ISO 9001, ISO 27001, HLS, QMS, ISMS, Management System Standards

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